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256-bit SSL Official Documents Bahasa Melayu Updated 2026

Borneo777 Privacy Policy – How We Protect the Personal Data of Malaysian Players

Borneo777 takes the privacy of Malaysian players very seriously. This document clearly explains the types of data we collect, why it is collected, how it is stored and protected, and your rights as a player to control your own personal information.

Last updated: January 2026
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Privacy Policy Contents
Data We Collect
Reason for Data Collection
Data Storage & Protection
Data Sharing With Third Parties
Your Rights as a Player
Use of Cookies

Borneo777 Data Protection Principles

Before reading the full privacy policy, here are the six core principles that shape how borneo777 handles all personal information belonging to our Malaysian players.

Bank-Grade Encryption

All personal data and transaction information of borneo777 players is protected with 256-bit SSL encryption — the same technology used by Malaysia's leading financial institutions such as Maybank, CIMB, and Public Bank. Your data is never transmitted in plain text without encryption protection.

No Data Selling

Borneo777 never sells, rents, or transfers players' personal data to third parties for commercial marketing purposes. The information you provide to borneo777 is used solely for platform operations — it is not turned into a product to be sold to advertisers or any other parties.

Full Transparency

Borneo777's privacy policy is written in plain, easy-to-understand language — not deliberately confusing legal jargon. We believe players have the right to know exactly what happens to their data, and we do not bury important information in fine print at the end of the document.

Control in Your Hands

Borneo777 players have the right to access, correct, download or request deletion of their personal data at any time. We respect these rights and provide a clear, straightforward process for players to manage their own data — no bureaucratic red tape required.

Data Minimisation

Borneo777 only collects data that is genuinely necessary for platform operations — including identity verification, payment processing and regulatory compliance. We do not collect irrelevant information and do not retain data longer than required under applicable Malaysian law.

Malaysian Legal Compliance

Borneo777's privacy policy is built with Malaysia's data protection and privacy legal requirements in mind. All data processing is carried out in accordance with the applicable legal framework, and borneo777 continually updates its privacy practices whenever regulatory requirements change.

1. Introduction

Welcome to borneo777's Privacy Policy. This document outlines borneo777's commitment to protecting the personal data of all Malaysian players who use our platform at borneo777.click. borneo777 acts as the data controller for all personal information collected through our platform.

When you register a borneo777 account, make a deposit, play at a live casino table or use any of our services, you are entrusting us with certain personal information. We take that trust seriously. This Privacy Policy explains exactly what data we collect, why it is needed, how it is stored and protected, the limited circumstances under which it may be shared, and what rights you have over all of it.

Important Note: This Privacy Policy is written in Bahasa Melayu and is the official version applicable to all Malaysian players. By using the borneo777 platform, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please do not use borneo777's services.

2. Data We Collect

Borneo777 collects data across several categories depending on how you interact with our platform. Below is a full breakdown of the types of data involved:

Account Registration Data

  • Full name as stated on your Malaysian identity card (MyKad)
  • An active Malaysian phone number for OTP verification
  • A valid and active email address
  • Date of birth for age verification (18+ requirement)
  • Passwords stored in encrypted form — we never store your password in plain text

Identity Verification Data (KYC)

  • Copy of Malaysian identity card (MyKad) or passport
  • Selfie holding your identity document (for additional verification if required)
  • Bank statement or proof of address for large withdrawal verification

Financial & Transaction Data

  • Records of all deposits made via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks and FPX
  • Records of all withdrawal requests and their status
  • Account balance history and credit movement records
  • Full name of the payment method owner for verification purposes

Gaming & Activity Data

  • Full history of all games played, including date, time, bet amount and outcome
  • Video recordings of live casino sessions retained for audit and dispute resolution purposes
  • Records of bonuses and promotions claimed and used
  • Logs of all account actions including logins, password changes and limit settings

Technical Data

  • IP address of the device used to access borneo777
  • Device type, operating system, and web browser used
  • General location data derived from your IP address (not precise GPS location)
  • Platform usage data including pages visited and time spent

borneo777 does not directly collect credit card details or bank account numbers. All payments are processed through secure payment gateways, and borneo777 only receives transaction status confirmations — not your sensitive financial details.

3. Reasons Data Is Collected

Borneo777 only collects data that has a clear and legitimate purpose. Below are the specific reasons each category of data is required:

Data TypePurpose of CollectionLegal Basis
Name, email, phone numberAccount registration & communicationsService agreement
Date of birth, MyKad18+ age verification & KYCLegal obligation
Transaction recordsDeposit & withdrawal processingService agreement
Game historyAudits, disputes & RGLegitimate interests
IP AddressSecurity & fraud detectionLegitimate interests
Cookie dataPlatform functionality & analyticsConsent

Borneo777 does not collect data for purposes not stated in this privacy policy. Should we ever need to use existing data for a new purpose that differs from the original, we will notify you in advance and obtain your consent where required.

4. Data Storage & Security

The security of borneo777 player data is our highest priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:

  • 256-bit SSL Encryption: All data transmitted between your device and borneo777's servers is encrypted using TLS 1.3 protocol with 256-bit encryption. This means that even if someone were to intercept your network traffic, they would be unable to read the data being transmitted.
  • Encrypted Database: Sensitive data stored in borneo777's database — including identity information and financial records — is kept in encrypted form using the latest industry-standard encryption protocols.
  • Internal Access Controls: Access to player data within borneo777's internal systems is restricted to staff who genuinely require it to carry out their responsibilities. All internal access is logged and audited on a regular basis.
  • Two-Factor Authentication: borneo777 offers optional two-factor authentication for player accounts and requires mandatory two-factor authentication for all internal staff access to systems containing player data.
  • 24/7 Monitoring: borneo777's security systems are continuously monitored to detect any unauthorised access attempts, traffic anomalies or suspicious activity that could compromise player data security.
  • Data Backup: Secure data backups are performed regularly and stored in separate, secure locations to ensure service continuity and data recovery in the event of an unexpected incident.

Breach Notification Commitment: In the event of a data breach affecting borneo777 players' personal information, we are committed to notifying affected players within a reasonable timeframe and taking immediate steps to contain the damage and prevent a recurrence.

5. Sharing With Third Parties

Borneo777 does not sell, rent, or transfer players' personal data to third parties for marketing or commercial purposes. However, there are limited circumstances in which borneo777 may need to share player data with specific third parties for legitimate operational purposes:

  • Payment Service Providers: Information required to process deposits and withdrawals is shared with trusted payment gateway providers such as DuitNow, Touch 'n Go eWallet, GrabPay and FPX. These providers are bound by strict confidentiality agreements and may only use the data to process the requested transactions.
  • Game Providers: Minimum game data required to verify sessions and game outcomes is shared with licensed game providers such as Evolution Gaming, Pragmatic Play and PG Soft. This data does not include players' full personal identification details.
  • Malaysian Authorities: borneo777 will disclose player information to the relevant Malaysian authorities when required to do so by a valid court order, warrant, subpoena or other lawful legal requirement. In such cases, borneo777 will endeavour to notify the affected player prior to disclosure, unless we are legally prohibited from doing so.
  • Technical Service Providers: Technical infrastructure providers, such as cloud computing services used by borneo777, may have technical access to data stored within our systems. These providers are bound by strict data processing agreements and are not permitted to use the data for their own purposes.

borneo777 never shares player data with marketing companies, advertisers, data brokers or any entity whose purpose is to market products or services to you outside of the borneo777 platform.

6. Transaction & Payment Data

As borneo777 handles real financial transactions in Malaysian Ringgit (MYR), we take additional steps to protect players' financial data. Every deposit and withdrawal made via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks and FPX is recorded with the following information for audit and security purposes:

  • Exact date and time of each transaction
  • Transaction amount in Malaysian Ringgit (MYR)
  • Payment method used (e.g. Touch 'n Go eWallet, DuitNow)
  • Transaction status (successful, failed, in progress)
  • Unique transaction reference number for each transaction

These transaction records are retained for the period required to comply with Malaysian legal requirements on financial documentation. Players can access their full transaction history at any time via the "Transaction History" section in their borneo777 account.

Borneo777 uses transaction data to detect suspicious activity, including patterns that may be linked to money laundering or fraud. This is a legal obligation for borneo777 as a responsible financial platform and serves to protect all players from exploitation by bad actors.

7. Cookies & Tracking Technologies

Borneo777 uses cookies and similar tracking technologies to ensure the platform runs correctly and to understand how players use our website. Below are the types of cookies used:

  • Essential Cookies: Required for core borneo777 platform functions such as login authentication, session management, and security. Without these cookies, the platform will not operate correctly. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how players use the borneo777 platform — which pages are visited most, time spent and any errors encountered. This data is used to improve the user experience and platform performance. All data is collected in aggregate and is not used to identify individual players.
  • Functional Cookies: Stores user preferences such as language settings, display preferences and saved login information (with your consent). These cookies improve the ease of use of the borneo777 platform.
  • Analytics Cookies: borneo777 uses trusted third-party analytics tools to understand overall platform usage patterns. This data helps us make better decisions about product development and the user experience.

You can manage cookie settings through your web browser's preferences. However, disabling certain cookies may affect the functionality of the borneo777 platform. For more information on how to manage cookies in your browser, refer to the help documentation for the browser you are using.

8. Your Rights as a borneo777 Player

As a borneo777 player, you have the following rights regarding your personal data. We respect all these rights and provide a straightforward process for you to exercise them:

Right of Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you in our system.

Right to Erasure

Request deletion of your personal data under certain circumstances permitted by law.

Right to Restrict Processing

Request a restriction on the processing of your data while verification or a dispute is being resolved.

Data Portability Rights

Request your personal data in a machine-readable format for transfer to another platform.

Right to Object

Object to the processing of your personal data for specific purposes, including direct marketing.

To exercise any of the above rights, contact the borneo777 privacy team by email at support@borneo777.click, stating the specific right you wish to exercise along with your account details for verification. borneo777 will respond to your request within 14 business days. For complex requests, this period may be extended to 30 days, with prior notice given to you.

9. Data Retention & Deletion

Borneo777 does not retain your personal data longer than necessary for the purpose it was collected, or beyond what is required to comply with applicable Malaysian legal obligations. Below are the general data retention guidelines we follow:

  • Active Account Data: Retained for as long as your account remains active and until you request account closure.
  • Financial & Transaction Records: Retained for a minimum of seven years in accordance with Malaysian legal requirements on financial documentation and anti-money laundering compliance.
  • Game History: Retained for a minimum of three years for audit, dispute resolution, and responsible gambling purposes.
  • Live Casino Video Recordings: Retained for a minimum of 90 days and may be kept longer if there is an active dispute involving the session in question.
  • Customer Support Communication Logs: Retained for two years after the last interaction for reference and service improvement purposes.
  • Technical Data (IP Address Logs): Retained for 90 days for security and fraud detection purposes.

Once the defined retention period has expired, data will be securely deleted using methods that ensure it cannot be recovered. For data stored in digital formats, we apply deletion methods that comply with industry standards for secure data erasure.

10. Children's Data

The borneo777 platform is exclusively for individuals aged 18 and above. borneo777 does not knowingly collect, process, or store any personal data from individuals under the age of 18.

If borneo777 discovers that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. Any deposit balance made by the minor will be refunded to the original source once the investigation is complete.

If you believe a minor has registered a borneo777 account or is using our platform, please contact our support team immediately at support@borneo777.click so we can take the appropriate action.

11. Changes to the Privacy Policy

Borneo777 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, evolving Malaysian legal requirements, or developments in how we handle player data. When changes are made:

  • The "Last Updated" date at the top of this document will be revised accordingly.
  • For material and significant changes, borneo777 will notify members via their registered email or in-platform notification within a reasonable period before the changes take effect.
  • For minor changes such as spelling corrections, clarification of existing text, or formatting adjustments that do not alter the substance of the policy, we may not send a specific notification, but the last updated date will be refreshed.
  • Your continued use of the borneo777 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated version of the policy.

We encourage you to review this Privacy Policy periodically to stay informed about how borneo777 handles your personal data. If you disagree with any changes made, you have the right to close your borneo777 account and request deletion of your data following the process outlined in Section 8 of this policy.

12. Contact Us

If you have any questions, concerns or requests regarding borneo777's Privacy Policy or how we handle your personal data, we're here to help through the following channels:

  • Privacy Email: support@borneo777.click — for privacy-specific enquiries and requests to exercise your data rights. Responses within 4 to 6 hours on business days.
  • Live Chat: Available 24/7 within the borneo777 platform for general data privacy enquiries. Response time under 2 minutes.
  • Telegram: Official borneo777 support channels for enquiries and updates.

When Contacting Us About Privacy: To help us handle your request more efficiently, please include your full borneo777 account name, registered phone number, type of request (data access, correction, deletion, etc.), and any other relevant details. We will verify your identity before processing any request involving personal data.

FAQs – borneo777 Privacy Policy

No. borneo777 has never sold, rented or transferred players' personal data to third parties for commercial marketing purposes. The data you provide to borneo777 is used solely for our own platform operations — including payment processing, identity verification and service improvement. The only situations in which borneo777 shares data with others are with service providers necessary for platform operations (such as the DuitNow payment gateway or Touch 'n Go eWallet) and with Malaysian authorities when required by law. All third-party providers are bound by strict confidentiality agreements.

To request a copy of your personal data, send an email to support@borneo777.click with the subject line "Data Access Request" and include your full account name and registered phone number for identity verification purposes. borneo777 will verify your identity before processing the request. Once verification is successful, we will provide a copy of your data in a readable format within 14 business days. The data will include your account profile information, transaction history and game activity history that we hold in relation to your account.

When you close your borneo777 account, some of your data will be deleted while the rest is retained for periods prescribed by law. Your account profile data and user preferences will be deleted shortly after account closure. However, financial and transaction records must be kept for a minimum of seven years in accordance with Malaysian legal requirements on financial documentation and anti-money laundering compliance — this is a legal obligation, not a choice made by borneo777. Game history is retained for a minimum of three years. Once the mandatory retention period ends, all data will be securely deleted using industry-standard methods.

No. borneo777 does not directly store credit card numbers, full bank account numbers, or similar sensitive financial information in our systems. All deposits made via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, Maybank2u, CIMB Clicks, and FPX are processed through secure payment gateways operated by their respective providers. borneo777 only receives transaction status confirmations (successful or failed) and transaction reference numbers from these payment providers — not your sensitive financial details. This means that even in the event of a data breach on borneo777's end, your credit card or bank account numbers remain unexposed.

Player Data & Responsible Gaming

Borneo777 uses player game data not only for platform operations — it also plays an important role in our responsible gambling programme. This is one of the ways we use data to protect Malaysian players.

Play Pattern Monitoring

The borneo777 team uses game history data to identify patterns that may indicate problem gambling, such as rapidly escalating bets or unusually long play sessions. Players showing such signs may be proactively contacted.

Player-Set Limits

Deposit limits, wagering limits, and session time limits that you set yourself are stored in the borneo777 system and enforced automatically. These limits can only be changed by you, through a strict verification process.

Self-Exclusion Honoured

If you request self-exclusion, the record of that request is retained and fully enforced. borneo777 will not send any marketing communications to players who are currently under a self-exclusion period.

More Information

To fully understand how borneo777 uses your data to protect players, or to get help with responsible gambling support, visit the page Responsible Gaming us.

borneo777's Privacy Commitment

Your personal data at borneo777 is protected with 256-bit SSL encryption. We do not sell player data to third parties. You have the right to access, correct, or request deletion of your data at any time. For any privacy-related enquiries, contact us at support@borneo777.click or read our Terms & Conditions for more complete context.

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